Consultancy & Training

Experience shows that successful change is demanding yet achievable, delivering better results for the organisation, its customers and staff.  For over a decade I have designed and delivered change, embedding new ways of behaving and working.  This and my experience in helping others to change, informs the change principles embodied in the delivery of:

  • Change readiness assessments and action planning
  • Coaching, mentoring and training to build capability
  • Design and/or delivery of change programmes
  • Process and performance improvement
  • Stakeholder engagement bringing a wide understanding of the need for change and participation in designing and delivering solutions.
  • Training in leading and managing change

 About me

A transformational leader with over a decade of experience in delivering better results for organisations, improved services for customers and enjoyable places to work.  With a reputation for success I’ve been asked to lead programmes as diverse as creating new organisations, services and teams through to business and contract turnaround across infrastructure; cultural and customer services.  Each programme has delivered multi-million pound savings and increased customer and employee satisfaction.

I’ve led strategy and business planning, marketing, commissioning and procurement; people development; process and performance improvement and logistics and operations, in teams of up to 300 people and budgets of up to £90million p.a.

This depth and breadth of experience means I can help organisations deliver change successfully and develop the capability of individuals successfully design and to lead the next programme themselves.

More information

Change principles

Case studies

Change tools, techniques and ideas

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