Helping people change

Chihuly glass exhibition at Kew Gardens

I’m currently working with a client who is leading some major change programmes for their organisation. Recently we had a great conversation about what really helps people adapt to change. The most obvious, oft quoted and rarely done is for the leader to actually lead the way by doing. If there is a new process for travel claims – use it. If there is a push to work flexibly – do it. A new way of doing appraisals – pioneer its use and be seen doing so. Too often we ‘talk change’ but don’t ‘do change’. This article from Harvard Business Review offers some useful other suggestions to help teams adapt to ever changing circumstances.

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