How to Make Sure You’re Heard in a Difficult Conversation

whoa sign

I know its tough…  you are really annoyed…  someone is trying to pull a fast move… blame your team… Whatever it is don’t rush in to attack – you want to get your point across – not explode – no matter how unreasonable they’ve been.

This article helps you prepare, think through your approach and design a way most likely to get your point across.

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